Mobile Threat Resolution

Gen AI to Help Mobile Users

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Appdome's Threat Resolution Center™ uses Gen AI to help mobile end users resolve mobile threats on Android & iOS devices easily. The goal of Threat Resolution Center is to get the user back to using the mobile app securely and fast. Threat Codes™ are dynamically generated with each attack. Once each Threat Code is entered into Threat Resolution Center you'll see:

The full taxonomy of the mobile threat.

The app, build and release details of the impacted app.

The granular attack detail affecting the end user.

How to find the attack on the end user's mobile device.

How to remove the specific threat from the device fast.

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Appdome Platform Advantage
Threat Resolution Center

Don’t leave mobile consumers or your mobile workforce to fend for themselves when attacks happen on their mobile devices. Appdome provides mobile brands, cyber, engineering, and customer support teams. a simple, automated platform to resolve threats in Android & iOS apps and get the user back to using the app securely and fast.

Easy Mobile Threat Resolution

Appdome Threat Resolution Center leverages Generative AI combined with Appdome's extensive threat intelligence to provide customer support teams an easy-to-use tool to identify mobile threats and attacks on a customer’s device, create resolution steps, and guide users through the remediation process, improving the experience for everyone.

Total Mobile Stakeholder Support

With Threat Resolution Center, anyone who is a part of the mobile app lifecycle can help to get users past cyber attacks and back to using the app safely and securely. Threat Resolution Center uses Appdome's proprietary Threat Codes™, which are dynamically and uniquely generated when each attack happens. Plug that code into TRC, and get the answers you need fast.

Context Specific Resolutions

Threat Resolution Center uses the full context of the attack, including the attack, attack type, device, model, OS, version, and more - to guide mobile end users in finding, disabling and/or removing threats from their devices efficiently. Detailed, easy-to-follow investigation and remediation steps are provided to help users navigate the resolution process effectively.

Continuous Cyber Awareness

Threat Resolution Center helps protect mobile brands and their customers from threats while enhancing cyber awareness for everyone involved in the threat resolution process. By providing detailed information on threats and helping everyone restore devices to a secure state, everyone gains trust and increases their level of cyber awareness.

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